Severn Trent Searches nets a fantastic promoter score!

The results are in, and our wonderful customers have given us an amazing Net Promoter Score of +89.7.

For those not in the know, a Net Promoter Score is a measurement used by businesses to assess how well-regarded they are by their customers. A selection of customers are surveyed at regular intervals and asked a series of questions, which are used to measure the score. A score of 50 or higher is regarded as excellent.

Continue reading “Severn Trent Searches nets a fantastic promoter score!”

Exciting changes are coming to Groundsure products from 1st July

Groundsure have announced some exciting changes to their popular Avista, Homebuyers and Homescreen residential reports from 1st July 2021.

Chief among these is the comprehensive Groundsure Avista, which has undergone a complete redesign. Already containing seven searches – contaminated land, ground stability, radon, flood, planning, energy, and transportation – three new searches have been included in the redesign, with the addition of CON29M mining information, non-coal mining such as tin, chalk and limestone, and Cheshire salt search information.
Continue reading “Exciting changes are coming to Groundsure products from 1st July”

New local authority prices from 1st April

A number of local authorities are amending their prices from Thursday 1st April. The table below shows which authorities within the Severn Trent region are affected. Authorities who have confirmed they will not be amending their prices are also included. Other authorities will be added once we have confirmation of their pricing.
Continue reading “New local authority prices from 1st April”

Introducing the Commercial DW

We’re excited to announce the launch of the all-new Commercial DW.

Produced in collaboration with the Law Society, the search combines all the same information our customers are familiar with, alongside a new one-size-fits-all approach.

From Thursday 1st April, the Commercial DW will replace our current three-tier system, which comprises the Commercial Basic, Standard and Extra searches.
Continue reading “Introducing the Commercial DW”