The Severn Trent Searches Team

We would like to introduce you to the staff here at Severn Trent Searches who work tirelessly to provide you with our extensive range of searches, quick turnaround times and excellent customer service. Besides our dedicated search technicians, we have a wide range of staff, working in everything from customer service, to IT and marketing.
Adam Carter

Adam Carter

Business Improvement Manager

Adam is responsible for the design and maintenance of our IT systems to make sure they run smoothly.

Afsheen Azizi

Afsheen Azizi

Production Manager

As production manager Afsheen is responsible for ensuring all searches are completed in a timely, accurate manner.

Andrew Worrall

Andrew Worrall

Business Support Coordinator

Andrew’s duties as Business Support Coordinator include everything from facilities management to training.

Carrie Jackson

Carrie Jackson

Business Support Senior Technician

Carrie assists the Business improvement manager in ensuring our IT works correctly, and in improving systems.

Cathy Hughes

Cathy Hughes

Data Manager

As data manager Cathy has the task of obtaining records from various parts of Severn Trent Water to use in CON29DWs.

James Crabtree

James Crabtree

Senior Business Development Assistant

James is our in-house designer, creating our annual newsletter Searchlight and maintaining various Severn Trent websites.

Jane Wilmot

Jane Wilmot

Customer Service Specialist

Jane’s job is to be the first point of contact for all our customers and to address any queries or concerns they may have.

Kate Lester

Kate Lester

Affinity Manager

Kate is our Affinity Manager who is in charge of managing the relationship between Severn Trent and Homeserve.

Mike Dyche

Mike Dyche

Customer Contact Team Manager

Mike manages our customer contact and service teams who answer any queries our customers may have about searches.

Nokkiz Nkala

Nokkiz Nkala

Data Technician

Nokkiz is part of our data team which obtain records from various parts of Severn Trent Water to use in CON29DWs.

Owen Davies

Owen Davies

Business Development Manager

Owen is responsible for growing the business, which includes gaining new customers as well as keeping existing ones happy.

Stephanie Smith

Stephanie Smith

Affinity Customer Advisor

Stephanie Smith is an Affinity Customer Adviser with a focus on Customers, Compliance, and Marketing.