We will no longer be using the DX postal system after 30th June

UPDATE: In response to customer feedback, we are happy to continue to provide a DX service. Our DX address is DX 723860, Nottingham 43.

As part of an ongoing review of our postal services, from the end of June we will no longer be accepting or delivering mail via the DX system.

As the vast majority of searches are now received and returned electronically, the amount of post we receive via DX has declined to the point where it is no longer financially prudent for us to continue this service.

If you are a customer who currently uses our DX address please could you amend your records and send any future mail to our Royal Mail address:

Severn Trent Searches
PO Box 10155
Nottingham
NG1 9HQ
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Coronavirus – an update from Severn Trent Searches

We hope you’re all well in these challenging times.

Due to the current COVID-19 crisis, Severn Trent Searches have made some changes to the way we work.

Our staff are still working to provide as normal a service as possible. We have had to temporarily close our Nottingham office, but are all working remotely, and able to offer the majority of our services.

We are able to complete CON29DW searches as normal, and the majority of our suppliers are also offering a complete service. Some local authorities however have understandably had to reduce or halt production of CON29 and LLC1 searches as they prioritise their resources. Any updates we receive regarding affected services are posted in the news section of our website.

During this period, our usual phone numbers, email and postal addresses will continue to function as normal. Full details can be found on our contact page.

Most importantly, stay safe and we look forward to hearing from you as normal.

Thames Water Property Searches

Updated 21/05/20

Thames are now operating again remotely without issue. Orders should continue to be sent to them as normal.

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Thames Water have closed their property searches department during the current crisis. During this period we will not be able to obtain searches for properties within the Thames region, or complete searches in cross-border areas.

Their statement reads as follows:

“During these challenging times, we’ve made the decision to focus our resources on our first business priority – continuing to supply water and wastewater services , while keeping our customers and staff safe. This means that our property searches will be impacted. We’ve closed for now and will be pausing all current services.

“We’re sorry for the inconvenience this has caused and thank you for your patience during this time.”

Coronavirus statement

We hope you’re all well in these challenging times.

Given the fast-moving COVID-19 situation, we just wanted to let you know that we are working to ensure that there will be minimal disruption to the high levels of service you have come to expect from Severn Trent Searches.
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CON29DW Flood+

This month’s highlighted product is the CON29DW Flood+ Report produced by ourselves in cooperation with Severn Trent Water. Flood information is provided by Landmark Information Group Ltd.

A drainage and water search that provides data on maps, billing and connections, along with flood risk information.

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