The Commercial Dread and Woe Search – quiz results

On Halloween we posted our Halloween themed search – the Commercial Dread and Woe search. We filled it with various clues to horror films and challenged our customers to spot as many references as possible to win a £20 Amazon voucher.

Below are a list of all the film references included in our search, as well as several that we inadvertently included:
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The CON29DW Explained – billing for water and sewerage services

Our series examining the questions in the CON29DW looks at which companies bill properties for different services.

Question 4.2 of the CON29DW ask “Who bills the property for sewerage services?” The following question, 4.3 asks the same of water services. Continue reading “The CON29DW Explained – billing for water and sewerage services”

What sections of mains water pipework are Severn Trent and the homeowner responsible for?

Severn Trent Water is generally responsible for the water mains pipework up to and including the external stop tap, which is usually located at the property boundary.
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Preparing for retail market opening in the water industry: Impacts for the Commercial Drainage and Water Enquiry

From April 2017, all non-household customers in England will be able to choose their supplier of water and sewerage retail services. This is a result of a change in the law under the Water Act 2014, designed to introduce competition into the water industry.
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