Our series on the questions in the CON29DW concludes with a look at changes in the ways properties are charged.
The final question of the CON29DW, 4.5, reads “Will the basis for charging for sewerage and water services at the property change as a consequence of a change of occupation?”
Continue reading “The CON29DW Explained – changes in basis of charging”
Our monthly look at the questions in the CON29DW examines how properties are billed.
The basis of charging is covered by question 4.4 of the CON29DW, which reads “What is the current basis for charging for sewerage and water services at the property?”
What this means, simply, is whether a property is billed on what is known as a measured or unmeasured basis.
Continue reading “The CON29DW Explained – basis of charging”
Our series examining the questions in the CON29DW looks at which companies bill properties for different services.
Question 4.2 of the CON29DW ask “Who bills the property for sewerage services?” The following question, 4.3 asks the same of water services. Continue reading “The CON29DW Explained – billing for water and sewerage services”
Severn Trent Water is bringing together all its Welsh customers into a single company for the first time from July 1.
The new company, called Hafren Dyfrdwy, which means Severn Dee, the two major rivers in the area, will bring together all the Welsh customers previously served by Severn Trent and by Dee Valley.
That means, for the first time, the 35,100 homes and 3,900 businesses in Powys and Monmouthshire who are currently Severn Trent customers will join with current Dee Valley customers in Wales to be served by Hafren Dyfrdwy. The 49,700 homes who are currently Dee Valley customers in England will then move to Severn Trent.
Continue reading “Introducing Hafren Dyfrdwy”
Our monthly look at the questions in the CON29DW moves onto section 4 – charging – with a look at the suppliers of sewerage and water services.
Question 4.1 of the CON29DW is split into two sections, 4.1.1, which asks “who is responsible for providing the sewerage services at the property?” and 4.1.2, which asks the same for water services.
Continue reading “The CON29DW Explained – water and sewerage services”