The CON29DW vs regulated searches: what’s the difference?

There’s two types of drainage and water searches available on the market: The CON29DW, and regulated (also known as personal) searches. Superficially the two types of report are quite similar but there’s a number of key differences between the two. So which should you buy? (Obviously since we produce the CON29DW, we have a vested interest here, but we’ll be as unbiased as possible).

The CON29DW is produced by or on behalf of the ten water and sewerage companies of England and Wales, and compiled entirely from their records. Regulated searches on the other hand are produced with minimal input from water companies.

Under sections 198 and 199 of the Water Industry Act (1991), public water and sewer records are available for inspection free of charge. By going into a water company office, search providers are able to produce copies (often by hand) of these records. More often than not, this is the extent of water company involvement in regulated searches.

The majority of additional information in regulated searches is either inferred from these plans (such as connection status), covered by insurance, or excluded all together. The CON29DW by contrast includes 25 questions, more than any other search, and all compiled from water company records.

The information in the CON29DW is more comprehensive, 100% drawn from official water company records, and fully indemnified against any errors. The downside of this is that the CON29DW is more expensive than regulated searches, which is why some solicitors choose the latter instead.

The table below shows a full comparison of the CON29DW and regulated searches.

Question CON29DW Regulated drainage and water searches
General
Turnaround time 97% within one working day  4-5 days
Cover provided Uncapped, and responsibility taken for errors in Severn Trent Water data Capped, and liability rarely accepted for errors in third party data
Interpretation of search Yes Included on some searches
Guidance notes Yes, written by water company experts Included on some searches
Maps
Sewer map Yes – official extract from water company records Copied from water company records, often by hand
Water map Yes – official extract from water company records Copied from water company records, often by hand
Drainage
Foul water connection Yes – from water company billing records Either advises to contact vendor, is guessed from proximity of sewers or not included
Surface water connection Yes – from water company billing records Either advises to contact vendor, is guessed from proximity of sewers or not included
Sewer within boundary Yes Yes
Pumping station within boundary Yes New question, unknown
Sewer within 30.48 metres Yes – measured from water company records Yes – estimated
Pumping station within 50 metres Yes New question, unknown
Sewer adoption agreements Yes Based on inspection of sewer plans only or insured
Building over agreements Yes Usually covered by insurance
Risk of sewer flooding Yes Usually covered by insurance
Distance to treatment works Yes Usually covered by insurance
Water supply
Mains water connection Yes – from water company billing records Either advises to contact vendor, is guessed from proximity of mains or not included
Water mains within boundary Yes Yes
Water mains adoption agreements Yes Usually covered by insurance
Low water pressure Yes Usually covered by insurance
Water hardness Yes New question, unknown
Water meter location Yes Usually advises to contact vendor
Billing information
Sewerage undertaker Yes – as per water company billing records Yes (but not confirmed with water company)
Water supplier Yes – as per water company billing records Yes (but not confirmed with water company)
Billing for sewerage services Yes – as per water company billing records Yes (but not confirmed with water company)
Billing for water supply Yes – as per water company billing records Yes (but not confirmed with water company)
Basis of charging Yes – as per water company billing records Usually covered by insurance or general charging information included
Change in basis of charging Yes – as per water company billing records Usually covered by insurance

Which search you go for ultimately boils down to what’s more important to you – cost vs peace of mind. The CON29DW isn’t the cheapest search out there, but we firmly believe it’s the best.

Compared to the cost of buying a house, £45 isn’t a lot to pay for the reassurance that you know about any potential drainage and water issues (which can run into thousands of pounds) upfront. For some people however, we’re aware cost is an issue. Alternatively, some people may not regard anything beyond the location of sewer and water mains as important. The choice is yours.