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Changes to gas and utility pricing – April

From Monday 2nd April, we will be making some prices to our gas distribution searches, as well as our utility packages. This reflects a price increase from our supplier, Cadent.

The gas distribution search will increase from £40.00 to £50.00 (£60.00 inc. VAT).
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Great news for local authority customers

Great news for our customers – our range of official local authority searches just got even cheaper.

From Sunday 1st April, we’ll be reducing our administration fee on searches to just £5 (£6 incl. VAT) for authorities throughout England and Wales.
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I have received a search reporting that the property is connected for a service but is not billed for the service. Why is this?

There are occasions when there are reliable records held by Severn Trent Water other than the billing records that indicate to us that a property will be connected for a service despite the fact that the property may not currently be being billed for that service. On these occasions we will answer the Search as connected for services even though  charges may not currently be being raised. Alternative records used could be such things as reports from Severn Trent Water inspectors, previous billing history, developer information and completed connection applications and approvals.

The CON29DW Explained – water pressure

Our series examining the CON29DW looks at water pressure.

Question 3.4 of the CON29DW asks “Is the property at risk of receiving low water pressure or flow?” While the question is unlikely to be one of those which can have costly ramifications, water pressure is something that can greatly impact an owner’s enjoyment of their home, and it is included for that reason.
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