Introducing Adam Carter. Adam is the Business Improvement Team Manager and is responsible for the continual evolvement of all the IT systems in our Severn Trent Searches Business.
How long have you been working for ST?
I started just after finishing University in 2005, so it’s now been 16 years!
What does your main job role entail?
It’s predominantly a technical role, managing and continually evolving all the IT systems we use in our Searches business. We also look after the management reports and are continually looking in the data for ways to make things work better. It’s definitely very satisfying coming up with an idea, building it, and then being able to measure the improvement it has made.
What was your first role here at ST and has it changed
I initially worked for Severn Trent in a temporary position preparing sewer and water maps for the Searches business! Then I gained a permanent role in the IT department working on the ServiceDesk, where I first gained experience on managing the desktop estate of the business. After a couple of years looking after hardware, I then moved into the applications role that became the mainstay of my work over the last decade.
What’s the best thing about working for ST Searches?
As we are a relatively small business, so I get to work on a huge breadth of topics. Last year, in addition to my IT work, I was also working on moving our business to new premises including the designing the new offices and choosing all the furniture and equipment. We all have that mentality here; everyone will just do what needs to be done to make a project a success.
What is your proudest personal moment (in work)?
It must be getting a golden envelope from Liv at the annual Leadership event at Draycote Water last year. This was in recognition for having a clear strategy and roadmap for our system development and carrying it out.
If you could name one individual who’s helped you over the years, who would they be and why?
If I had to name just one, I will say the lead developer I have worked with for nearly my whole time at ST, Danny Shisler. He owns his own Technology company which is something I would like to do in future, and he’s been a great person to learn from.
What has been your most memorable moment working for ST?
I’ll definitely get in trouble if I answer this one any other way… I met the lady that would eventually become my wife through Severn Trent! We have two beautiful children and have now been married for nearly 5 years. She no longer works for ST after leaving in 2018 to become a teacher, but she also did 15 years with ST, so we have a lot of years’ service to the company between us. Here we all are on a family outing to the British Motor Museum.