All of our monthly account customers receive a monthly invoice which will need to be paid via bacs transfer within 14 days of receipt. For further details please contact our billing and accounts team on 0115 971 3550 or email our accounts department.
Group: Manage your account
How do we change or add new user details into the system?
If you would like to amend any of your contact details, add additional members of staff who wish to use our online ordering facility, or update email addresses where you require the reports to be sent, you can do so in the Preferences section of the ordering site. Alternatively, please email the full details to us and we will do it for you.
What do I do if I have forgotten my password?
If you forget your password, please select the ‘Forgot password’ link on the log in screen, contact us on 0115 971 3550 or send us an email