A local authority search is an essential part of the property-buying process. It offers important information that could affect the property’s value, such as planning proposals, upcoming developments, building regulations, and transportation schemes.
This is a ‘Regulated’ search provided by OneSearch Direct, a leading provider of property search information nationwide. It is offered at a fixed, competitive price and is backed by up to £10m insurance liability cover.
‘Official’ searches come directly from the local authority, which is also responsible for their accuracy. ‘Regulated’ searches are provided by a third party who accesses local authority data on your behalf, which can sometimes be quicker, and they are also liable for its accuracy.
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For example, our flagship product, the CON29DW Drainage and Water Enquiry, is typically completed in less than half a day and boasts an accuracy rate of over 99%.
Our net promoter score (NPS) is exceptionally high, over 90, which puts us ahead of John Lewis, Disney, and Apple, infamous for offering world-leading customer service.
Our transparent pricing is both competitive and flexible and tailored to your requirements.
Absolutely Brilliant information provided in a matter of minutes, unfortunately the information you hold did not contain the answers I needed i.e. the map did not show the drainage information needed. Certainly not the fault of your customer services individual though.
I want to thank Christine for going above and beyond with my query which was meant for Severn Trent Water. I very much appreciate your assistance.
Jane was very helpful and informative in regard to my enquiry, thank you.
Excellent phone call support from Customer Services Search senior advisor helping me with a failed payment. Friendly, professional and efficient.
Ian was, once again, really helpful with a query our client had raised with us. The response was quick and informative as always. Our client was also really pleased with the service, and it helped that due to Ian’s clear and thorough information, we were able to relay this information back to our client concisely.
Provided a very rapid response to my e-mail.
Corina handled my enquiry. The response was swift and precise, and it was one of the nicest and most polite way of saying ‘No’ that I can recall being given! Thank you for your service. Corina is a credit to you.
After my recent experiences with large organisations, it was a breath of fresh air to speak to a real person who answered the phone promptly and was both courteous and professional in dealing with my enquiry. Thank you.
Turnaround time data is based on the performance of local authorities over the previous four weeks.
View our range of commercial products to help your property buyers make informed purchase decisions.
Receive a 10% discount on further additional searches when you purchase one of our residential packages.
A helpful glossary of map symbols and terms associated with the CON29DW report.
A wide range of practical how-to guides and informative resources to simplify the conveyancing process.
For queries related to residential and commercial conveyancing searches.