The benefits of working with us
Hundreds of legal professionals choose to partner with us time and again. Read on to discover why.
We’re quick and accurate
For example, our flagship product, the CON29DW Drainage and Water Enquiry, is typically completed in less than half a day and boasts an accuracy rate of over 99%.
We’re experts at what we do
We provide over 400 conveyancing searches daily, so you can trust we know what we’re doing.
We’re experienced
2025 marked a quarter of a century of trading for us, so you can rest assured you’re in capable hands.
We’re easy to do business with
Our easy-to-contact people have an average of 12 years at Severn Trent Services, meaning you’ll likely speak to the same faces and receive consistent service every time.
We make our customers happy
Our net promoter score (NPS) is exceptionally high, over 90, which puts us ahead of John Lewis, Disney, and Apple, infamous for offering world-leading customer service.
We’re competitive
Our transparent pricing is both competitive and flexible and tailored to your requirements.
We offer a range of products
We offer an extensive portfolio of residential and commercial products, from drainage and water reports to mining reports, to cover all your conveyancing search needs.
What our customers have to say about us
Ian was, once again, really helpful with a query our client had raised with us. The response was quick and informative as always. Our client was also really pleased with the service, and it helped that due to Ian’s clear and thorough information, we were able to relay this information back to our client concisely.
Ellen
Ian
5
Excellent phone call support from Customer Services Search senior advisor helping me with a failed payment. Friendly, professional and efficient.
Geoff
Corina
5
I want to thank Christine for going above and beyond with my query which was meant for Severn Trent Water. I very much appreciate your assistance.
Carol
Christine
5
Absolutely Brilliant information provided in a matter of minutes, unfortunately the information you hold did not contain the answers I needed i.e. the map did not show the drainage information needed. Certainly not the fault of your customer services individual though.
Davina
Jane
5
After my recent experiences with large organisations, it was a breath of fresh air to speak to a real person who answered the phone promptly and was both courteous and professional in dealing with my enquiry. Thank you.
J Martin
Ian
5
Provided a very rapid response to my e-mail.
Karl
Christine
4
Corina handled my enquiry. The response was swift and precise, and it was one of the nicest and most polite way of saying ‘No’ that I can recall being given! Thank you for your service. Corina is a credit to you.
Beth
Corina
5
Jane was very helpful and informative in regard to my enquiry, thank you.
Ian
Jane
5
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What we do
We provide thousands of reports each year with exceptional speed, accuracy, and service.
Meet our team
Meet the team that leads our expert conveyancing search organisation.
Placing your first order
Our streamlined ordering process, makes placing conveyancing search orders quick and straightforward.
Request a demonstration
Experience seamless order management and intuitive design—all tailored to save you time.
The area we cover
We’re a one-stop shop for conveyancing searches wherever you and your clients are.
Contact us
For queries related to residential and commercial conveyancing searches.